FAQ

What if you don't deliver to my area?

Give us a call and we will try take your order over the phone and get it to you. This is not always possible due to demand. We hope to roll out through the postcodes asap. We currently deliver on-demand to Sydney CBD, Eastern Suburbs & Inner West.

Is it free to sign up?  

Yes, there is no charge for sign up.  

Is there a minimum order?  

Minimum order amount is $30 

How long will it take to deliver? 

We aim to deliver within 30-60 mins, at times it may take longer for things out of our control, weather, rush hour traffic.

How much is the delivery fee?

Our delivery fee is $7.50 for local Sydney delivery.

What payment methods do you accept?

You can pay with most major credit cards including Visa, MasterCard or American Express. You could also use PayPal. Most recently we have added Apple Pay. We use a secure payment system through Stripe which is also used by Apple, Uber and other multi national giants. You can save your details after 1st purchase so they will be remembered each time to save you the hassle of reentering them.

What happens if I am not there when my order arrives?

Due to liquor licensing restrictions we cannot leave your order unattended. Someone of legal age with photo ID must be available to accept the order, or you can nominate to leave it with a neighbour.

If no one is available, then the order will be returned back to the store and a $20 charge may apply to cover the redelivery fee. 

Can I cancel my order?

Unfortunately you cannot cancel any on-demand orders if the driver is already in the process of delivering. If you do not want to receive give us a ring, this may incorporate a cancellation fee of $20 if the driver has already collected your order. We will try our very best to facilitate your request.

What forms of ID do you accept?

Per the Liquor Control Reform Act 1988, the acceptable forms of identification must be one of the following photo ID materials: • Australian Driver Licence • NSW Learner Permit • NSW Proof of Age Card

Why doesn't Swiftdrinks deliver to my area?

If we are not in your postcode, don’t worry we will be coming soon. Our plan is expand quite quickly and will be there soon. Sign up to our newsletter and we will tell you when we launch into new area’s.